Success Stories

National Institute of Mental Health

Promoting Mental Health and Well-Being

Transforming the understanding and treatment of mental illnesses by increasing knowledge and information sharing. Furthering discovery in the evolving science of brain, behavior, and experience. Promoting breakthroughs in science for all people with mental illnesses.

The National Institute of Mental Health (NIMH) advances these key goals through its information clearinghouse and audience-specific outreach programs and campaigns.

The Challenge

The NIMH asked Circle Solutions to help increase awareness and information sharing that promotes mental health and well-being by managing its information resource center.

We were also tasked with providing extensive support for NIMH’s Outreach Partnership Program.

Our Solutions

  • We applied our materials development process  grounded in best practices to plan, design, and create plain-language mental health materials–– easy-to-read booklets, large-print materials for people with sight impairment, multi-piece kits, as well as Spanish versions.
  • For a major NIMH information communications evaluation effort, Circle facilitated and analyzed feedback from focus groups and provided extensive task tracking.
  • We created an NIMH Image Library and a mental health statistics dashboard.
  • We transcribed audio files.
  • We developed a sophisticated conference/exhibit information database and an extranet for real-time access by NIMH staff to project data and reports.

 

The Results

  • Won awards for Depression and Other Illnesses (Communicator’s Award of Excellence), Depression and College Students (NAGC Blue Pencil and Gold Screen Award) and The Teen Brain: Still Under Construction (National Health Information Award).
  • Provided mailing list maintenance and e-mail blast announcements
  • Planned, managed, and staffed the NIMH exhibit program with as many as 26 events and 80–100 health fairs each year.
  • Responded to more than 38,000 Web, telephone, email, live chat, mail, and fax inquiries each year.
  • Created 94 Section 508-compliant charts and graphs.

The National Institute of Diabetes and Digestive and Kidney Diseases

Raising Awareness about Diabetes and Kidney Disease

Raising awareness about diabetes and kidney disease to prevent and control risk factors and to promote early diagnosis and improved quality of life is an important public health goal that impacts millions of Americans.

The National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) advances this vital mission through national information clearinghouses and campaign-focused programs.

The Challenge

To help increase awareness and information sharing that promotes mental health and well-being, the NIMH asked Circle to manage the Institute’s Information Resource Center.

NIMH also turned to Circle for expert support for its Outreach Partnership Program.

Our Solutions

  • We applied our materials development process  grounded in best practices to plan, design, and create plain-language mental health materials–– easy-to-read booklets, large-print materials for people with sight impairment, multi-piece kits, as well as Spanish versions.
  • For a major NIMH information communications evaluation effort, Circle facilitated and analyzed feedback from focus groups and provided extensive task tracking.
  • We created an NIMH Image Library and a mental health statistics dashboard.
  • We transcribed audio files
  • We developed a sophisticated conference/exhibit information database and an extranet for real-time access by NIMH staff to project data and reports.

The Results

  • Reached more than 100 million people using digital and social media.
  • Increased growth in subscriptions by 500% to the NIDDK’s 5 disease-specific newsletters.
  • Received 20 awards for NIDDK publications, websites, exhibits, and campaigns.
  • Achieved 94% customer rating for helpfulness of inquiry response staff and usefulness of information.
  • Distributed 6.3 million new and updated publications.
  • Staffed 146 exhibits that generated more than 2,300 leads.

 

Share This